DHL — 21 things I got wrong before I got it right
DHL — 21 things I got wrong before I got it right. I have gone back and forth on this for months. Why this board reports by lane and not by supplier. Two members ordering from the same operation, in the same month, can see completely different transit times because they are on different routes with different carriers…
Total transit decomposes into first mile, international leg, clearance and last mile. Only the first two are meaningfully under the shipper’s control and most reported variance sits in the last two.
I would not read a single slow shipment as a lane change. Post it and let the median move if it is real.
That is the quoted lead time, not the observed transit. Both belong in the report and they are different columns.
This. A quoted lead time that holds is worth more than a fast one that does not.
4 days on a lane quoted at 6 is the shape you want
That is the quoted lead time, not the observed transit.
Agreed — and the decomposition matters. Most people are blaming the international leg for a last-mile problem.
summer and winter are different lanes with the same name