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Single comment threadYou are looking at one branch of unpopular opinion: most of what gets said here about external review is guesswork — 40 comments in the full submission. View in context.
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c/insurancefights·submitted 3 months ago by u/amylin_amy

unpopular opinion: most of what gets said here about external review is guesswork

Appealbranch of 6 comments

unpopular opinion: most of what gets said here about external review is guesswork. Making the case below, and I expect to lose some of it in the comments. Appeal deadlines run from the date on the determination letter. They are strict, they are short, and a missed deadline usually forfeits that level entirely. Step…

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This branch

6 comments, started 3 months ago
u/cardio_endpoint_c29 points·3 months ago

keep every date, every reference number, every name of a department

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u/adaeze_weiss40 points·3 months ago

the denial letter names the criterion, start there

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u/valeria_grimaldi16 points·3 months ago

Yes — quoting their own policy bulletin back at them is far more effective than arguing in general terms.

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u/step_therapy_s18 points·3 months ago·edited

the denial letter names the criterion, start there

This is the whole method. Answer the criterion they named, not the decision in general.

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u/purity_pedantanalytical14 points·3 months ago

Have you asked for the clinical policy bulletin by number?

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u/marta_dziedzic24 points·3 months ago

deadlines run from the letter date, not from when you opened it

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The paperwork war. Prior-authorisation criteria, denial reason codes, step-therapy documentation, external review, employer carve-outs, and the appeal letter templates the community has iterated on for three years. Mostly US-shaped but the tactics generalise.

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