the chargeback question that gets asked weekly, answered properly
the chargeback question that gets asked weekly, answered properly, which sounds obvious until you try to state the evidence for it.
Pasted rather than typed the address, then checked the first and last six characters. Habit now.
The sequence that makes this boring, which is the goal.
Ask which networks are accepted before you order. Pick the one with a sensible fee at that hour. Paste the address rather than typing it and verify the first and last several characters. Check whether the chain requires a memo. Send a test amount if the total is large. Wait for confirmations before treating anything as done. Save the transaction hash with the order reference.
Seven steps, most of them seconds long, and between them they eliminate every failure mode that gets posted on this board.
Sent to the right address on the wrong chain years ago. Nothing to be done. That is the lesson I paid for.
Corrections welcome, especially the pedantic ones. Pedantry is how this board earns its reputation.
best — the order this archive was captured in
A token symbol identifies an asset, not a network. The same symbol commonly exists on several chains with incompatible address formats, and sending across that boundary is generally unrecoverable.
Yes — the same token symbol on two chains catches people constantly and it is unrecoverable.
network and address, checked twice, before anything else
Nearly sent on the wrong network. The token symbol was identical and the address format was the only clue.
Nearly sent on the wrong network.
Adding the cheap insurance — test amount first on anything large.
Got a quote with a fifteen-minute expiry and assumed it was a pressure tactic. It was just a held rate.
screenshot the transaction hash, not the wallet balance
Left up. It has a hash, a chain and a timeline, which is what a payment report needs.
Confirmation took forty minutes on a busy evening and I had already written half an angry message. Deleted it.
the same token exists on several chains and they are not interchangeable
How many confirmations does it show?
Some chains require a memo or destination tag to route funds to the right account. Omitting it on those chains is one of the more common ways payments go astray.
Careful, that address format belongs to a different chain and sending to it would not end well.
Careful, that address format belongs to a different chain and sending to it would not end well.
Disagreeing here: that is a network fee at a busy hour and it is not the supplier’s doing.
Agreed that quote expiry is ordinary. Rates move and a time-limited quote is not a pressure tactic on its own.
Agreed that quote expiry is ordinary.
Agreed — and the hash is the receipt. Nothing else is.
Asked which networks SSA accepted before ordering and picked the cheapest one at that hour. Saved more than the difference in price.
Same. Asking which networks are accepted before ordering has saved me twice.
Sent a test amount first on a large order. Cost me a fraction of a percent and I have done it every time since.
Which networks did they list as accepted?
- 1How many confirmations does it show?6 comments in this branch · started by u/arne_amankwah